Privacy Policy
Better People (Inhouse Training Pty Ltd)
1. Introduction
Inhouse Training Pty Ltd, trading as "Better People" ("we," "us," or "our"), is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our training services.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card details or other payment information (processed securely through third-party payment processors).
- Educational Information: Information related to your enrollment, attendance, and performance in our training programs.
- Technical Information: IP address, browser type, operating system, and other technical data collected through cookies or similar technologies.
- Marketing Information: Information related to your preferences for receiving marketing communications.
- Feedback and Testimonials: Any feedback or testimonials you provide, which may be used for marketing purposes with your consent.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and administer our training programs.
- To process payments and manage your enrollment.
- To communicate with you about our services, including updates and notifications.
- To improve our training programs and develop new offerings.
- To personalize your learning experience.
- To comply with legal obligations.
- For marketing purposes, with your consent.
4. Disclosure of Your Information
We may disclose your personal information to:
- Third-party service providers who assist us with payment processing, data storage, and other operational needs.
- Our instructors and facilitators for the purpose of delivering training programs.
- Legal authorities, if required by law.
- Other parties with your consent.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Secure data storage and processing practices.
- Encryption of sensitive data.
- Regular security assessments.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete personal information.
- Deletion: You can request deletion of your personal information, subject to legal limitations.
- Opt-out: You can opt-out of receiving marketing communications at any time.
- Restriction: Request the restriction of processing your personal data.
- Data Portability: Request the transfer of your personal data.
To exercise these rights, please contact us at [Insert contact information, e.g., email address].
8. Cookies and Tracking Technologies
We may use cookies and similar technologies to collect technical information about your use of our website and online platforms. You can control cookies through your browser settings.
9. Third-Party Links
Our website or training materials may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website or by other communication methods.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: [Insert contact information, e.g., email address, phone number, and physical address].
12. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Queensland, Australia.